Packerland AI LLC – Privacy Policy

Last Updated: April 10, 2026

1. Introduction

Welcome to Packerland AI LLC ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website packerland.ai, use our services, or interact with us in any other way.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal and non-personal information through the following means:

Personal Information: Includes your name, email address, phone number, company name, and payment or billing details entered through web forms, purchases, or service inquiries.

SMS Information: If you provide your express written consent to opt into our SMS program, we collect and store your phone number, message history, and consent records.

Usage Data: Includes IP address, browser type, device information, and pages visited to analyze performance and improve functionality.

Cookies and Tracking Technologies: We use cookies, pixels, and related tools to enhance user experience, track conversions, and measure engagement. You can disable cookies in your browser settings at any time.

3. How We Use Your Information

We use collected data to:

Provide, operate, and improve our products and services
Send important account, support, or scheduling notifications
Deliver marketing messages to those who have opted in
Process payments securely and verify transactions
Analyze usage trends to enhance site performance
Comply with legal obligations and prevent misuse

We do not use text-messaging data for unrelated marketing or share SMS consent records outside authorized operational processes.

4. How We Share Your Information

We do not sell your personal data. However, we may share it with:

Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, email marketing platforms, SMS messaging providers, CRM platforms, and website hosting providers). These providers are permitted to use your information only to perform services on our behalf.

Legal Compliance: When required by law, or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. SMS Opt-In and Communication Preferences

By providing your mobile number and giving your express written consent to opt in, you agree to receive SMS messages from Packerland AI LLC. Consent is not a condition of purchase. SMS messages may include:

Appointment confirmations and reminders
Service updates and account alerts
Responses to your inquiry or customer support messages
Promotional offers and marketing communications (only if separately opted in)

Message frequency varies. Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.

To Opt Out: Text "STOP" to our number at any time. Upon sending STOP, we will confirm your unsubscribe status via SMS. You will no longer receive SMS messages from us after that confirmation. To rejoin, sign up as you did initially.

For Help: Reply "HELP" or contact us at [email protected] for support.

Carriers are not liable for delayed or undelivered messages.

SMS consent applies only to Packerland AI LLC and is not shared with third parties for their marketing purposes. For privacy-related inquiries, please refer to this Privacy Policy at https://packerland.ai/privacy-policy.

6. Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services required to deliver SMS communications.

7. Data Sharing Commitment

Packerland AI LLC does not sell, rent, trade, or otherwise transfer your personal information to outside parties for marketing or promotional purposes.

Your information will never be sold or shared with third parties for marketing without your explicit consent.

8. Limited Sharing With Service Providers

We may share limited personal information with trusted third-party service providers who assist us in operating our business and delivering services to you.

These providers are only permitted to use your information to perform services on our behalf and must protect it in accordance with confidentiality and security requirements.

Examples of service providers may include:

Payment processors used to securely process payments
Email service providers used to send communications you have opted in to receive
SMS messaging providers used to deliver text messages
CRM platforms used to manage customer communications
Website hosting and cloud storage providers
Technology providers used to power certain automation features

These service providers are contractually obligated to safeguard your information and may not use it for their own marketing purposes.

9. Data Security

We employ industry-standard security measures — including encryption, secure data storage, and limited access controls — to safeguard your personal information. While we strive to protect your data, no digital transmission or storage system is entirely secure, and we cannot guarantee absolute protection.

10. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in data and consent records are retained for as long as required by applicable regulations to demonstrate compliance with federal TCPA and carrier requirements. Upon request, we will delete your personal data where no legal obligation requires its retention.

11. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information
Withdraw consent or unsubscribe from communications
Request deletion of your personal data (where applicable)
Manage cookie preferences in your browser

To exercise these rights, contact us at [email protected] and include "Privacy Request" in the subject line.

12. Links to Other Websites

Our website may include links to external sites not operated by us. We are not responsible for the content, data handling, or privacy policies of third-party websites.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of our website or services constitutes acceptance of any changes.